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Northern Ohio Regional Multiple Listing Service

CSS Scheduler


We’re pleased to have been selected as your showing appointment service provider. CSS Scheduler, powered by, is now available on NORMLS. Developed to streamline the showing appointment process in order to generate more showings, CSS Scheduler is an online scheduling tool integrated in the MLS system, providing a single interface for all active MLS members.

Showings Made Easy!

CSS Scheduler sends online notifications to the Listing Agent, Front Desk or other designated person. Efficiencies created by CSS Scheduler saves time for agents and reduces the amount of calls necessary to request showing appointments.

Get Started Today! Sign-Up for CSS Scheduler through the MLS.

Quick Start Video

For Showing Agents
24/7/365 access to all MLS listings complements your busy lifestyle. Conveniently schedule multiple appointments and receive quick confirmations by text and email.
  • A simple, quick and easy way to schedule, cancel and re-schedule showings with
  • Schedule multiple showings at once
  • Request Showings via the MLS, or the CSS Mobile App
  • Confirmation by text and email
  • Immediate approval online for all “Go” properties
  • Receive showing instructions via text or email
  • Easily manage your showing appointments on
  • Map a Showing Tour for your buyers
  • Access buyers report
  • Provide feedback on or CSS Mobile App
  • Convenience of the CSS Mobile App makes your showing tours easier to manage when you're in the neighborhood
  • Sync all showings to your favorite online calendar with Calendar Sync

For Listing Agents
Easily manage showing requests on your listings. Conveniently track showing activity on your listings and provide detailed analytics to share with your seller.
  • Showing Requests sent to Listing Agent, Front Desk or other designated person (includes up to 3 parties involved in the showing process)
  • Allow Sellers to approve showing requests by email, text message or InstaCall*
  • Receive and confirm showing requests immediately
  • Minimize phone calls and phone tag
  • Block out times a listing is not available to be shown with Schedule Blocker
  • Automatically send customizable Feedback Requests
  • Collect feedback for surveys and reports for agents and sellers
  • Provide Showing Activity Reports for agents and sellers
  • Send a group email to inform all showing agents about changes on a listing with Email Announcement
  • Easily organize your work activities, notes and showing comments with Event Journal
  • Sync all showings to your favorite online calendar with Calendar Sync
  • Manage your showings when you're out of the office with CSS Mobile App
For Sellers
Sellers can approve showing requests by Sellers benefit by:
Seller satisfaction is improved by better and more complete communication of showing activity and feedback reporting.
  • No missed showings
  • Showing requests are directed to sellers, listing agents and/or office staff
  • Comprehensive showing history reports and feedback history
  • Listing Agents may provide online credentials for their sellers to access to view their upcoming appointments and feedback
For Associations/MLS
  • Market-wide statistical data
  • Market-wide analysis reports
  • Enhanced security for Agents and Homeowners

*InstaCall is a fast, effective and professional productivity tool to approve showing requests. When InstaCall calls the Seller, a message will be played for the Homeowner to approve or decline showing requests with a press of a key. This allows for quick approvals and notifications for Homeowners, Showing Agents and Listing Agents.

CSS Mobile App
CSS Mobile App
  • Available for agents and sellers
  • Schedule, re-schedule and cancel showings 24/7/365 from your mobile device
  • View current appointments
  • Edit your listings and showing instructions
  • Sellers can approve showings
  • CSS Mobile App available for Apple and Android - Search for "CSS Mobile"

Upgrade Option
Do you need a Full-Service Appointment Center to handle the details of your showing appointments?
Our courteous and professional customer service representatives are dedicated to each call. Excellent answer times and accurate information from well trained CSS representatives provides busy agents an efficient way to eliminate phone tag and become more productive. It’s like having your own personal assistant.

NEOHREX MLS members may click here to upgrade to CSS Full Service or by calling Kathleen Shea 216.849.7799.

Personal Assistants

© Centralized Showing Service, Inc 2018